Commercial mediation

The UK’s Centre for Effective Dispute Resolution defines mediation as “…a flexible process conducted confidentially in which a neutral person actively assists parties in working towards a negotiated agreement of a dispute or difference, with the parties in ultimate control of the decision to

Child Maintenance

Maintenance is the obligation to provide another person, for example a minor, with housing, food, clothing, education and medical care, or with the means that are necessary for providing the person with these essentials. The Mediation and Dispute Settlement Centre offers mediation to parties

Parenting Plans

A parenting plan is a written document that outlines how parents will raise their child/children after separation or divorce. It takes care of all Care & Contact arrangements, underpinned by The Children's Act, 2005.

Parenting Coordination

Parenting coordination is a child-focused alternative dispute resolution process in which a mental health or legal professional with mediation training and experience assists high-conflict parties in implementing parenting plans and resolving pre- and post-divorce parenting disputes in an

Post-divorce mediation

Post-divorce mediation occurs after spouses have a signed judgment of divorce, but a disagreement arises about one of its terms. Usually, the disagreement occurs sometime after the divorce judgment was entered. Mediation helps the spouses reach an agreement before submitting the new terms to

Pre-divorce mediation

Mediation is often an inexpensive and timely solution to pre-divorce settlement disputes and remains a sound alternative to adjudication which obverts the often long and expensive divorce litigation process.

Family Mediation

Family mediation is defined as a process whereby an impartial mediator assists a couple or family members in their discussions with one another, in relation to any family disputes that may exist between them, with a view to the resolution of such issues on an informed, voluntary basis.

Wage negotiations

A perennial that requires careful consideration and best facilitated by a qualified impartial mediator. The Mediation and Dispute Settlement Centre provides skilled negotiators trained to facilitate all forms of wage negotiation.

Grievance Hearings

The Mediation and Dispute Settlement Centre will administer any grievance procedure by mediating a desired outcome and securing an agreement or solution between the parties.

Transfer of contract of employment – Section 197

Section 197 of the Labour Relations Act 66 of 1995 (LRA), as amended deals with the transfer of a business and the rights of employees affected by such a transaction.

The Mediation and Dispute Settlement Centre will administer the transfer of employment contracts and accompanying

Retrenchments – Section 189

Retrenchment is nothing but a dismissal for operational reasons, which can include a variety of reasons such as the financial decline of a business, an employer deciding to increase profits of his business or a part thereof, the introduction of new technology that results in a decline in

Poor Performance Hearings

Performance management makes up a significant part of every manager's job description, often resulting in managers consuming valuable time with poor performing staff rather than concentrating on the business of the company. Managers often view this as one of the less desirable responsibilities

Code of Conduct and Disciplinary Code

No organisation can operate efficiently unless the employer has in place rules and regulations to regulate the behaviour of employees at the workplace in terms of the company policies and procedures regulating amongst others attendance, leave, discipline, etc.

Employment Contracts

An employment contract is vitally important in that it establishes a formal agreement and provides for the relationship between an employer and an employee. Having an employment contract allows both an employer and employee to establish an understanding regarding the most important terms of

Staff Manuals, Policies & Procedures

Staff Manuals are vitally important in underlying the philosophy of an organisation, the policy, what the policy hopes to accomplish and the organisations core mission and values. Procedure on the other hand includes the steps necessary to comply with the policy, with enough detail that end

Disciplinary Hearings

Section 188 of the Labour Relations Act 66 of 1995, as amended provides that, to be fair, a dismissal that is not automatically unfair must be for a fair reason and in accordance with a fair procedure. The Dispute Resolution Firm & Mediation Centre provides an independent, suitably

Workplace Mediation

Workplace mediation is a form of conflict resolution specifically within the workplace in an attempt to prevent disciplinary measures which are often protracted, costly and have a negative effect on staff morale.

Mediation is a confidential process where an impartial and independent