Performance management makes up a significant part of every manager's job description, often resulting in managers consuming valuable time with poor performing staff rather than concentrating on the business of the company. Managers often view this as one of the less desirable responsibilities because too often the perception of managing poor performance is clouded by thoughts of tense, uncomfortable situations that may result in anger, low morale and repercussions that stifle growth within an organisation.
The Mediation and Dispute Settlement Centre will take managing poor performance out of the hands of the management and deal with it in a manner that is structured, results oriented and within a stipulated time frame.
We will identify what behaviour is causing the employee to underperform, confront their poor performance and redirect their behaviour to improve performance.