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Alternative Dispute Resolution Specialists

Mediation is generally defined as the intervention in a negotiation or a conflict of an acceptable third party who has limited or no authoritative decision-making power, which assists the involved parties to voluntarily reach a mutually acceptable settlement of the issues in dispute.

In addition to addressing substantive issues, mediation may also establish or strengthen relationships of trust and respect between the parties or terminate relationships in a manner that minimises emotional cost and psychological harm.

The Mediation and Dispute Settlement Centre promotes mediation as the mechanism of choice in alternative dispute resolution.

Contact The Mediation & Dispute Settlement Centre

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